PROUDLY AUSTRALIAN OWNED.  LOCALLY DESIGNED, LOCALLY SUPPORTED.
“I would like to thank you for the very prompt way you dealt with this issue, I am very impressed, your customer service is impeccable. I have previously purchased an oven and hotplates with the Platinum brand and was very pleased with them. Obviously, you can sometimes get problems with some appliances, but it’s the service you get when you have these problems that counts to me. Thanks again”
Tony

Contact Us

We understand that you’re busy, send us a message and we’ll reply shortly. We only display current models available. If you have questions regarding previous generation models of any kind, please reach out to our customer care team, we’d love to hear from you!

Please use the following form to contact us or we can be reached via the details below:

1300 985 815
PO Box 7785, Norwest NSW 2153

Platinum Customer Care Hours (Sydney)
9.00am – 4.30pm, Monday – Friday
(Closed Public Holidays)